Refund policy
At TrendFlats, your satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.
Returns
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.
To be eligible for a return:
- Items must be unused, unworn, and in original condition
- Must include original packaging
- Proof of purchase is required
Free Returns
We proudly offer free returns worldwide. Customers will not be charged any return shipping fees.
Refunds
Once your return is received and inspected, we will notify you of the approval status.
If approved:
- Refunds will be processed within 5–10 business days
- Funds will be returned to your original payment method
Non-Returnable Items
Certain items may not be eligible for return, including:
- Final sale items
- Gift cards
- Items damaged due to misuse
Damaged or Incorrect Items
If you receive a defective or incorrect item, please contact us immediately for a replacement or full refund.